Refund & Billing Policy

Billing

Paid subscriptions are billed for the monthly or yearly cycle selected at checkout. Subscription access activates after payment verification by the configured gateway.

Cancellation

Cancellation stops future renewal where supported. Access to paid features may continue through the already-paid period unless otherwise stated at cancellation.

Refunds

Refund eligibility should follow the commercial terms displayed by the platform operator at purchase. Approved refunds are processed to the original payment method through the applicable gateway and may take additional banking time to appear.

Failed or duplicate payments

If a payment is debited but the plan does not activate, contact support with the transaction reference. The platform transaction log and gateway status are used for reconciliation.

Data after expiry

Subscription expiry does not automatically delete business data. Paid-only features may be restricted until the subscription is renewed.